As a 1st Category Tourist Office from the National Tourist Offices network, we commit to :
- Provide you with information centers easy to access.Mettre à votre disposition un espace d’accueil et un espace d’information facilement accessibles.
- Offer places to sit down while you find the information you are looking for.
- Provide free information.
- Give you access to wifi, free of charge.
- Announce our opening days and hours in at least 2 languanges
- Being open at least 240 days a year, on week-ends during school holidays and summer season, and answer you emails all year long.
- Hiring staff able to speak 2 foreign languages minimum.
- Giving you touristic maps and guidebooks, free of charge.
- Provide a website giving information in 3 different languages..
- Translate our brochures in 2 foreign languages minimum, to help you be informed about :
- All touristic housing possibilities.
- All touristic sites and monuments, leisure or cultural activities, sports and events.
- Emergency phone numbers.
- Update all touristic information at least one ce a year.
- Stick emergency phone numbers up outside our offices.
- Present touristic offer for all holidays, all customers, and profiles..
- Mesure your satisfaction and answer your complaints.
- Provide you with a trained Holiday Adviser.
- Guarantee the accuracy of the local touristic information we provide to you.
